Shipping policy
- USA Standard Shipping 3-5 Days
- International Shipping 15-30 Days
- Free USA delivery for $40+ purchases
- Expedited and express delivery options are available at the checkout
Order Processing
All orders take 1-3 business days to process. After shipped, a tracking number will be sent via email. Packages are shipped through USPS, UPS, or FedEx, depending upon shipping location.
Returned Items & Incorrect Shipping Address
In the event a package is returned to Aurous Luminous, LLC due to an incorrect or incomplete shipping address provided by a customer, Aurous Luminous, LLC will not be responsible for the return shipping cost nor re-delivery cost.
Lost or Stolen Packages
In the event a package has been stolen or lost with a confirmed delivery, Aurous Luminous, LLC will not be responsible for the replacement of the contents in the package.
In the event a package has been stolen or lost with a confirmed delivery, Aurous Luminous, LLC will not be responsible for the replacement of the contents in the package.
Questions?
Questions regarding orders must be sent to support@aurousluminous.com
Please include the name used to place order and order number.
Please include the name used to place order and order number.